FAQ

Questions about TAB Router

Learn about setup, compatibility, filtering limits, included features, support, and returns.

Do I need to be tech-savvy to use TAB Router?

No. TAB Router arrives pre-configured. Connect it to your modem or gateway, power it on, and join the personalized WiFi network supplied with the router.

Does TAB Router work with my internet provider?

TAB Router connects by Ethernet to a compatible modem or gateway and works with common cable, fiber, DSL, and satellite internet setups.

How does ad filtering work on smart TVs and streaming apps?

TAB Router filters known ad and tracker domains for devices on its WiFi, including smart TVs and streaming devices. Network filtering cannot remove all ads, including ads served from the same domain as requested content.

Is there a monthly fee?

No subscription is required for the router's core protection, parental controls, cloud dashboard, or TAB AI. TAB GEO Stream is an optional paid add-on.

Can I block specific apps and services?

The customer portal can block supported social media, gaming, and streaming services for the network or selected devices.

What can TAB AI do?

TAB AI accepts plain-language requests for supported tasks such as pausing devices, blocking services, changing WiFi settings, and checking router or network status.

How do I get support?

Open a support ticket from the customer portal or email [email protected].

What is the return window?

TAB Router has a 7-day return window from the date you receive the device, subject to the eligibility and process in the refund policy.

Still have a question?

Contact the TAB Router support team or review the current product details and pricing.

Email support